Understanding USA Bike’s Ebycoo 15 Day Refund Policy

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If you are planning to purchase a bike from Ebycco USA, it’s essential to understand their refund policy. Ebycco USA is an online bike retailer that offers a range of bikes, including road bikes, mountain bikes, and e-bikes. In this article, we will discuss the Ebycoo 15 Day Refund Policy in detail.

Ebycoo 15 Day Refund Policy

The USA offers an Ebycco 15 day refund policy, which means that you have 15 days from the date of delivery to return the bike for any reason. The bike must be in new and unused condition with all the accessories and packaging included. If the bike is not in the same condition as it was when it was delivered, a restocking fee may apply.

Return Process

If you want to return the bike to Ebycco USA, you need to contact their customer service team to receive a return authorization number. This number is essential as it helps Ebycco USA track your return and process it quickly. Once you have the return authorization number, you need to package the bike carefully and send it back to Ebycco USA. 

Refund or Exchange

Once Ebycco USA receives your returned bike, they will inspect it to ensure that it meets the return policy’s conditions. If everything is as per the terms and conditions, the company will process the refund or exchange. If you want a refund, Ebycco USA will issue it to the original payment method you used to purchase the bike. If you want an exchange, you need to contact Ebycco USA to arrange the exchange.

Exceptions to the Refund Policy

There are some exceptions to the refund policy. If the bike has been customized or altered in any way, Ebycco USA cannot accept the return. Additionally, if the bike has been damaged due to improper assembly or use, Ebycco USA cannot accept the return. Ebycco USA reserves the right to refuse any return if the bike does not meet the return policy’s conditions.


Overall, the Ebycco USA bike refund policy is straightforward and easy to understand. If you are not satisfied with your purchase, you have 15 days to return the bike for a refund or exchange. However, it’s important to ensure that the bike is in new and unused condition with all the accessories and packaging included to be eligible for a refund. Ebycco USA is committed to providing its customers with a satisfactory shopping experience, and its refund policy reflects this commitment.

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